Chapter-Chapter 5. Consumer Rights Economics class 10 in english Medium CBSE Notes

Assignments for Preparation

Practice the following questions carefully to strengthen your understanding of the chapter and prepare effectively for the CBSE Board Examination.

Multiple Choice Questions (MCQs)

1. A consumer is a person who:

(a) Manufactures goods
(b) Purchases goods or services for personal use
(c) Sells goods
(d) Exports products

2. Consumer exploitation means:

(a) Fair trade practices
(b) Protecting consumer rights
(c) Cheating consumers through unfair practices
(d) Selling quality products

3. Which of the following is a consumer right?

(a) Right to Safety
(b) Right to Tax Collection
(c) Right to Manufacture
(d) Right to Advertisement

4. Which right enables consumers to know the quality, quantity, and price of a product?

(a) Right to Information
(b) Right to Choose
(c) Right to Safety
(d) Right to Education

5. The Right to Choose means that consumers:

(a) Must buy a particular brand
(b) Can choose from different products and services
(c) Can avoid paying taxes
(d) Can manufacture goods

6. Which of the following is an unfair trade practice?

(a) Correct weighing
(b) Selling expired products
(c) Providing proper bills
(d) Selling certified products

7. COPRA stands for:

(a) Consumer Protection Act
(b) Consumer Product Rule Act
(c) Consumer Public Rights Act
(d) Consumer Policy Regulation Act

8. The Consumer Protection Act aims to:

(a) Protect traders only
(b) Protect consumers from exploitation
(c) Increase taxes
(d) Promote exports

9. Which document should every consumer collect after making a purchase?

(a) Passport
(b) Cash Memo/Bill
(c) Identity Card
(d) Licence

10. Consumer disputes are settled by:

(a) Banks
(b) Consumer Commissions
(c) Schools
(d) Municipal Corporations

11. The ISI Mark is related to:

(a) Agricultural Products
(b) Industrial Product Quality
(c) Gold Jewellery
(d) Food Safety

12. AGMARK certifies the quality of:

(a) Electronic Goods
(b) Agricultural Products
(c) Gold Jewellery
(d) Medicines

13. Hallmark is used for:

(a) Cement Quality
(b) Purity of Gold and Silver Jewellery
(c) Electrical Appliances
(d) Packaged Food

14. BIS stands for:

(a) Bureau of Indian Standards
(b) Board of Industrial Services
(c) Bureau of International Safety
(d) Board of Indian Supplies

15. The 'Jago Grahak Jago' campaign aims to:

(a) Increase exports
(b) Promote consumer awareness
(c) Encourage industrialisation
(d) Increase tax collection

16. Which is a responsibility of consumers?

(a) Buying products without checking details
(b) Preserving the cash memo
(c) Ignoring expiry dates
(d) Supporting unfair trade practices

17. Which mark should be checked while purchasing packaged agricultural products?

(a) Hallmark
(b) AGMARK
(c) ISI
(d) BIS Hallmark

18. The Right to Seek Redressal allows consumers to:

(a) File complaints against unfair trade practices
(b) Manufacture products
(c) Fix product prices
(d) Issue licences

19. Consumer awareness helps consumers to:

(a) Become informed and avoid exploitation
(b) Increase production
(c) Reduce exports
(d) Avoid paying bills

20. The main objective of consumer protection is to:

(a) Protect manufacturers only
(b) Protect consumers and ensure fair trade practices
(c) Increase imports
(d) Promote monopoly

Short Answer Questions (2–3 Marks)

1. Who is a consumer?

2. Explain any three causes of consumer exploitation.

3. State any four consumer rights provided under the Consumer Protection Act.

4. Explain the importance of consumer awareness.

5. What are the responsibilities of a consumer?

6. What is the Consumer Protection Act (COPRA)?

7. Explain the role of Consumer Commissions.

8. Differentiate between the ISI Mark, AGMARK, and Hallmark.

Long Answer Questions (5 Marks)

1. Explain the major causes of consumer exploitation. Suggest suitable measures to protect consumers.

2. Describe the six consumer rights provided under the Consumer Protection Act.

3. Explain the responsibilities of consumers. Why is consumer awareness important?

4. Discuss the role of Consumer Commissions in protecting consumer interests.

5. Explain the importance of quality certification marks such as ISI, AGMARK, Hallmark, and BIS.

6. "An aware consumer is the best protected consumer." Justify the statement with suitable examples.

CBSE Competency-Based Questions

1. A customer purchases a packaged food item but later discovers that its expiry date had already passed. Which consumer right has been violated? What action should the customer take?

2. A jewellery shop claims that its ornaments are made of pure gold. Which quality certification mark should the buyer check before purchasing? Explain its importance.

3. A shopkeeper refuses to issue a cash memo after selling an electronic appliance. Why is the cash memo important? How can it help the consumer later?

4. A company advertises a product with false claims about its quality and performance. Identify the unfair trade practice and explain which consumer rights are affected.

5. Why is consumer awareness considered essential in today's online and digital marketplace? Explain with suitable examples.

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